Globe reroutes internet traffic after subsea cable break disrupts services

Floyd Brenz., Philippine Canadian Inquirer
October 03, 2026

Photo Courtesy: ITECH SOLUTION

Globe Telecom has rerouted data traffic through alternative international links after a break in an international subsea fiber-optic cable disrupted internet services for some customers.

The cable issue reduced available international bandwidth, resulting in slower internet speeds, higher latency and intermittent access to some online services, particularly those hosted outside the Philippines.

Globe said it began rerouting affected traffic on Thursday night using its network redundancies and other international links to help maintain services for mobile, broadband and corporate customers.

The disruption involves a submarine cable connection between the Philippines and Singapore, with other telecommunications providers also reporting connectivity issues. PLDT and Converge said they had likewise rerouted affected traffic through alternative cable systems.

Globe said its technical teams are continuing to work on easing congestion and restoring normal service. Repairs to the damaged subsea fiber are expected to take several weeks, while the company works with its partners to determine the cause of the disruption.

Despite the connectivity problems, Globe said its primary information technology systems remain operational. The company also said a separate issue affecting access to some applications, particularly during Android phone logins, has already been resolved.

The cable disruption highlights the role of international submarine networks in keeping internet services in the Philippines connected to websites, applications and other digital services hosted overseas.