Senate Assist seen to revolutionize delivery of service

By Wilnard Bacelonia, Philippine News Agency

“No more waiting, no more traveling, no more red tape. Senate Assist puts the power of public service directly into the hands of every Filipino, 24/7,” Escudero said. (Photo: Senate of the Philippines/Facebook)

MANILA – The Philippine Senate has introduced a new online platform called “Senate Assist” with the goal of transforming public service delivery.

Developed with the support from public and private sectors, the platform aims to revolutionize how the Senate provides assistance, like medical and social services, making them more accessible and efficient.

In a news release on Friday, Senate President Francis Escudero said Senate Assist removes traditional barriers by allowing Filipinos to request help with just a few clicks, eliminating the need for travel or bureaucratic delays.

“With Senate Assist, we are dismantling the barriers that have long separated our people from the help they need. Hindi na kailangan pang maghintay, magbyahe o mang-abala para makahingi ng tulong (There is no need to wait, travel, or bother to get help). Now, with just a few clicks, assistance is within reach,” he said.

“No more waiting, no more traveling, no more red tape. Senate Assist puts the power of public service directly into the hands of every Filipino, 24/7,” Escudero said.

The platform was first tested in Tuguegarao City during an event hosted by the Senate Spouses Foundation, Inc.

It was also showcased in Talisay City on Thursday at the “Lab For All” program led by First Lady Liza Araneta-Marcos.

“This is just the beginning. Senate Assist will evolve, innovate and expand to ensure that no Filipino is left behind. Our mission is clear: to be there for our people, whenever and wherever they need us,” Escudero said.

The platform, which can be accessed through assist.senate.gov.ph, will be rolled out nationwide.