NAIA improves to 8th rank in 2015 online airport survey

The newly renovated NAIA Terminal 1 (Photo courtesy of Undersecretary Abigail Valte and the Official Gazette of the Republic of the Philippines)

MANILA — The Ninoy Aquino International Airport (NAIA) Terminal 1 has improved its ranking from being 1st in the “World’s Worst Airport” list from 2011 to 2013 to only 8th in the “Worst Airports in Asia” list this year.

Both surveys, which were conducted by nine-year-old interactive website “The Guide to Sleeping in Airports”, were released last Oct 17.

The website gave credit to rehabilitation efforts which have “helped decongest and clean up Terminal 1”, and the introduction of the Wings Transit Lounge in Terminal 3 which have “helped make things more comfortable.

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However, it did not ignore earlier reports this year on Terminal 1’s leaking ceilings and Terminal 2’s collapsing floors which it noted needs “room for improvement”.

It also pointed out how passengers remain annoyed by the poor customer service, the long queues, the sub-par food selection, the lack of restrooms and the crowded seating areas.

“There is definitely a long way to go but we’re thrilled to see improvements come along bit by bit,” the website said.

The top 10 Worst Airports in Asia 2015 are:
(1) Kathmandu Tribhuvan International Airport, Nepal
(2) Tashkent International Airport, Uzbekistan
(3) Kabal Hamid Karzai International Airport, Afghanistan
(4) Ho Chi Minh City Tan Son Nhat International Airport, Vietnam
(5) Islamabad Benazir Bhutto International Airport, Pakistan
(6) Guangzhou Baiyun International Airport, China
(7) Chennai (Madras) International Airport, India
(8) Ninoy Aquino International Airport, Philippines
(9) Dhaka Shahjalal International Airport, Bangladesh
(10) Colombo Bandaranaike International Airport, Sri Lanka

The top 10 Worst Airports in the World 2015 are:
(1) Port Harcourt International Airport, Nigeria
(2) Jeddah King Abdulaazziz International Airport, Saudi Arabia
(3) Kathmandu Tribhuvan International Airport, Nepal
(4) Tashkent International Airport, Uzbekistan
(5) Caracas Simon Bolivar International Airport, Venezuela
(6) Port au Prince Toussaint Louverture International Airport, Haiti
(7) Kabul Hamid Karzai International Airport, Afghanistan
(8) Ho Chi Minh City Tan Son Nhat International Airport, Vietnam
(9) Islambad Benazir Bhutto International Airport, Pakistan
(10) Paris Beauvais-Tille International Airport, Paris, France