Good or bad survey results, government still committed to public service

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MANILA — The government will continue to provide the people better service, regardless of the results of performance satisfaction ratings, a Palace official said on Wednesday.

“We note the survey results and as always, whether they are good or bad for us, we will always strive to better our performance in ensuring that better services are provided to our countrymen,” Presidential Spokesperson Edwin Lacierda told reporters during the daily press briefing.

He was referring to the results of the First Quarter 2014 Survey of the Social Weather Stations (SWS), which showed a six percent drop in the performance rating of President Benigno S. Aquino III’s administration, from a “very good” +51 in December last year to a “good” +45 last March.

The SWS, a social research institution, classifies net satisfaction ratings of +70 and above as “excellent”; +50 to +69, “very good”; +30 to +49, “good”; +10 to +29, “moderate”; +9 to -9, “neutral”; -10 to -29, “poor”; -30 to -49, “bad”; -50 to -69, “very bad”; and -70 and below, “execrable.”

The survey however noted that despite the decrease, the Aquino government’s performance scores are still higher than the scores of all past administrations.

The present administration’s highest rating was recorded at +66 in June 2013, compared to the highest for a previous government, a “good” +36 in November 1998 during the term of then president Joseph E. Estrada.