10K BPO jobs for displaced tourism workers

The hiring process will be completed in less than 24 hours after a series of online interviews and assessments. Hired applicants will be compensated while on training. (File Photo by Petr Macháček/Unsplash)

MANILA – More than 10,000 jobs in the business process outsourcing (BPO) industry would be made available to displaced tourism workers nationwide this month.

The Department of Tourism (DOT), in partnership with Concentrix Philippines, on Friday (Sept. 11) made the opportunity possible at the launch of the virtual regional job fair titled, “Mabuhay! Partnership: Overcoming Adversities Through New Opportunities.”

“The DOT is taking this as a timely blessing for affected tourism workers. Our tour guides and frontline service providers certainly have an edge, especially those who speak foreign languages, as they find work in the BPO industry while tourism operations are still limited. Part-time jobs are also available, and have work-from-home arrangements in light of the new normal,” Tourism Secretary Bernadette Romulo-Puyat said in a press release issued on Sunday.

Through the partnership, the DOT and Concentrix will be opening posts for customer service representatives, technical support representatives, frontline/specialists, supervisors, trainers, managers, and others for the human resources and recruitment, finance, IT, and marketing sectors. These are all applicable for on-site and work from home setups in light of the new normal.

“Both the tourism and the BPO industries are people-oriented. We believe in your talent and skills, and we know you will rise above this crisis through this new and exciting undertaking,” Puyat said.

Applicants must be at least high school graduates, can comfortably converse in English (knowledge of a foreign language is a plus), have good computer skills, have problem-solving skills, and have a pleasant personality especially when dealing with multiple concerns.

The hiring process will be completed in less than 24 hours after a series of online interviews and assessments. Hired applicants will be compensated while on training.

“Concentrix operates in over 40 countries across the world, and the Philippines is our bedrock when it comes to investments. More than 30 percent of our staff from a global perspective is actually from the Philippines. The skillset of the people in the hospitality industry are very powerful for us because of their ability to interact with foreign nationals and their customer service orientation,” Concentrix Philippines Vice President Amit Jagga said.

The virtual regional job fair will be on Sept. 22, 24, 29, and Oct. 1 for Luzon Cluster; Sept. 17, 18, and Oct. 1 for Visayas Cluster, and September 15 and 16 for Mindanao Cluster.

The registration links for the said job fair will be announced at the DOT Facebook page (https://www.facebook.com/DepartmentOfTourism) and at the Concentrix Philippines Facebook page (www.facebook.com/ConcentrixPH). (PR)