Connect with us

Food

I scream, you scream: Jury to settle bitter dessert dispute

Published

on

A battle between two dessert companies — Mister Cookie Face and 600 lb Gorillas — is heating up in Boston's federal courthouse. And it all started with an ice cream sandwich. (Shutterstock)

A battle between two dessert companies — Mister Cookie Face and 600 lb Gorillas — is heating up in Boston’s federal courthouse. And it all started with an ice cream sandwich. (Shutterstock)

BOSTON — A battle between two dessert companies — Mister Cookie Face and 600 lb Gorillas — is heating up in Boston’s federal courthouse. And it all started with an ice cream sandwich.

600 lb Gorillas Inc., a frozen all-natural dessert maker started by a Massachusetts couple, claims another business that supplied the ice cream for its sandwiches watered down the recipe, sending sales tumbling amid customer complaints the desserts had become “kind-of-icky tasting” and “tasteless.”

Chris and Paula White are now taking the ice cream supplier, Mister Cookie Face LLC, to trial for not holding up its end of the bargain to provide the frozen treats their customers used to love.

“We wanted to believe that we could trust them, and they knew that we were relying on them and they knew that they were giving us a bad product,” Chris White said.

Mister Cookie Face denies delivering subpar ice cream and says 600 lb Gorillas can’t prove that problems with the sandwiches’ filling hurt the company’s sales.

“There were just as many complaints about the cookie tasting stale, or being too hard, not chewy, as there are any complaints about the ice cream,” said Blake Hannafan, a lawyer for New Jersey-based Mister Cookie Face and its parent company, Fieldbrook Foods Corp.

At the centre of dispute, which is slated to go to trial later this month, is a key ingredient for super-creamy ice cream: butterfat.

The Whites, who no longer sell frozen treats, had an agreement with Fieldbrook that the ice cream would contain 14 per cent butterfat.

But when complaints in 2014 started replacing customer praise, the Whites feared something was up, according to their breach-of-contract lawsuit, which claims the watery ice cream cost them at least $2.5 million.

When the Whites couldn’t get a straight answer from Mister Cookie Face, they had the ice cream tested in independent labs and found that the butterfat content was around 10 per cent, the Whites say.

Mister Cookie Face and Fieldbrook dispute the Whites’ test results.

Chris White said he and his wife felt like they had no other choice but to fight the case, despite what he described as Mister Cookie Face’s “scorched-earth tactics” to try to force them to end the lengthy and costly litigation.

“They destroyed our business … the worst part was they just didn’t care,” he said.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Maria in Vancouver

Lifestyle1 week ago

Nobody Wants This…IRL (In Real Life)

Just like everyone else who’s binged on Netflix series, “Nobody Wants This” — a romcom about a newly single rabbi...

Lifestyle2 weeks ago

Family Estrangement: Why It’s Okay

Family estrangement is the absence of a previously long-standing relationship between family members via emotional or physical distancing to the...

Lifestyle2 months ago

Becoming Your Best Version

By Matter Laurel-Zalko As a woman, I’m constantly evolving. I’m constantly changing towards my better version each year. Actually, I’m...

Lifestyle2 months ago

The True Power of Manifestation

I truly believe in the power of our imagination and that what we believe in our lives is an actual...

Maria in Vancouver3 months ago

DECORATE YOUR HOME 101

By Matte Laurel-Zalko Our home interiors are an insight into our brains and our hearts. It is our own collaboration...

Maria in Vancouver4 months ago

Guide to Planning a Wedding in 2 Months

By Matte Laurel-Zalko Are you recently engaged and find yourself in a bit of a pickle because you and your...

Maria in Vancouver4 months ago

Staying Cool and Stylish this Summer

By Matte Laurel-Zalko I couldn’t agree more when the great late Ella Fitzgerald sang “Summertime and the livin’ is easy.”...

Maria in Vancouver5 months ago

Ageing Gratefully and Joyfully

My 56th trip around the sun is just around the corner! Whew. Wow. Admittedly, I used to be afraid of...

Maria in Vancouver5 months ago

My Love Affair With Pearls

On March 18, 2023, my article, The Power of Pearls was published. In that article, I wrote about the history...

Maria in Vancouver6 months ago

7 Creative Ways to Propose!

Sometime in April 2022, my significant other gave me a heads up: he will be proposing to me on May...