{"id":97311,"date":"2017-04-07T01:58:30","date_gmt":"2017-04-07T05:58:30","guid":{"rendered":"https:\/\/canadianinquirer.net\/v1\/?p=97311"},"modified":"2017-04-07T01:58:30","modified_gmt":"2017-04-07T05:58:30","slug":"globe-collaborates-with-it-partners-to-improve-customer-service","status":"publish","type":"post","link":"https:\/\/canadianinquirer.net\/v1\/2017\/04\/07\/globe-collaborates-with-it-partners-to-improve-customer-service\/","title":{"rendered":"Globe collaborates with IT partners to improve customer service"},"content":{"rendered":"
\"Globe<\/a>
Globe Telecom is committed on strengthening its relationship with its information technology (IT) partners to enhance its operations and improve customer experience. (Photo: Globe Telecom\/Facebook<\/a>)<\/figcaption><\/figure>\n

MANILA\u2014Globe Telecom is committed on strengthening its relationship with its information technology (IT) partners to enhance its operations and improve customer experience.<\/p>\n

Globe Chief Information Officer Pebbles Sy-Manalang said its Information Systems Group (ISG) seeks to engage its IT providers into strategic partners towards ensuring their success.<\/p>\n

\u201cWe have been focused on delivering the IT requirements of the business but our relationship with some of our vendors remains transactional. Our aspiration is for the Globe Information Systems Group (ISG) to turn select IT providers into strategic partners and engage them to become Globe\u2019s trusted advisors who share our vision, as well as our success,\u201d Manalang said in a statement.<\/p>\n

Globe President and CEO Ernest Cu said the company\u2019s continuing growth was driven by the support and cooperation of its IT affiliates.<\/p>\n

\u201cOur partners have been instrumental in helping us get to where we are at today. Needless to say, these partnerships have benefited Globe in many ways as they provide enormous support to our various endeavors. We want to be able to continue building on these relationships now that we have achieved some level of success in the mobile business and as we aim to grow our wireline business,\u201d he emphasized.<\/p>\n

At the 1st Annual ISG Movers Awards, Amazon Web Services was declared \u201cISG Mover of the Year\u201d for its support for Globe Telecom\u2019s journey to become \u201cIT partner of choice\u201d within and beyond Globe.<\/p>\n

Amazon Web Services was also declared as \u201c2016 Service Provider of the Year\u201d for providing support in its operations and consultancy services.<\/p>\n

Amdocs was given the \u201c2016 Project Mover of the Year Award\u201d for moving the IT organization beyond typical project implementation and for exhibiting excellence in successfully delivering projects within scope, time, and budget.<\/p>\n

Meanwhile, VMWare was declared \u201c2016 Hardware and Software Mover of the Year\u201d for increasing ISG\u2019s capability to support the business through the hardware and\/or software products and services that they maintain. It was also recognized as the \u201cPartner Innovation Challenge 2016 Champion\u201d for pitching the best innovation idea, besting 6 other partners.<\/p>\n","protected":false},"excerpt":{"rendered":"

MANILA\u2014Globe Telecom is committed on strengthening its relationship with its information technology (IT) partners to enhance its operations and improve …<\/p>\n","protected":false},"author":33,"featured_media":88443,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[14855],"class_list":["post-97311","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-globe-telecom","mauthors-philippine-news-agency"],"_links":{"self":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/posts\/97311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/comments?post=97311"}],"version-history":[{"count":0,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/posts\/97311\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/media\/88443"}],"wp:attachment":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/media?parent=97311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/categories?post=97311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/tags?post=97311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}