{"id":59839,"date":"2015-08-25T11:49:16","date_gmt":"2015-08-25T03:49:16","guid":{"rendered":"https:\/\/canadianinquirer.net\/v1\/?p=59839"},"modified":"2025-01-08T09:00:51","modified_gmt":"2025-01-08T14:00:51","slug":"experts-deleted-online-information-never-actually-goes-away","status":"publish","type":"post","link":"https:\/\/canadianinquirer.net\/v1\/2015\/08\/25\/experts-deleted-online-information-never-actually-goes-away\/","title":{"rendered":"Experts: Deleted online information never actually goes away"},"content":{"rendered":"
\"(Photo<\/a>
(Photo from Flickr\/Official GDC<\/a>)<\/figcaption><\/figure>\n

NEW YORK \u2013 The Ashley Madison hack is a big reminder to all Web users: If you submit private data online, chances are it will never fully be deleted.<\/p>\n

The hackers, who stole the data about a month ago and then posted it online this week, claimed in a statement that part of the reason for the theft was Ashley Madison\u2019s fraudulent promise to fully delete users\u2019 information if they paid the company a $19 fee.<\/p>\n

The website \u2013 whose slogan is \u201cLife is short. Have an affair\u201d \u2013 is marketed to people looking for extramarital relationships. It purports to have about 39 million members.<\/p>\n

The hackers said the company failed to delete the information, even though it collected the fees. Toronto-based Avid Life Media Inc., Ashley Madison\u2019s parent company, hasn\u2019t commented on the hackers\u2019 accusation. A company spokesman didn’t respond to multiple emails seeking comment.<\/p>\n

It\u2019s virtually impossible to exist in modern society without putting at least some personal information online. Many people can\u2019t get through a day without using the Internet to shop, pay a bill, or check their credit card balance.<\/p>\n

People have become accustomed to trusting their most precious personal information to companies. But they also need to know that all of that information is being shared more than they would expect, privacy experts say.<\/p>\n

Before you hit \u201csubmit,\u201d stop and think before giving up your personal information to any kind of website, said Michael Kaiser, executive director of the National Cyber Security Alliance, an industry-funded group that educates consumers about cybersecurity.<\/p>\n

\u201cPersonal information is like money, and you don\u2019t just give away your money,\u201d Kaiser says. \u201cIn the environment we\u2019re in right now, you have to value it and think about protecting it everywhere you go on the Internet.\u201d<\/p>\n

That means taking a look at a website\u2019s business to get an idea of how much they value information security and even asking them about their data retention practices. Banks, which deal in financial information, and large retailers, who have a vested interest in getting people to shop online, are probably safer bets than a dating site.<\/p>\n

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<\/p>\n

\u201cAshley Madison actually charges you to remove your information when you remove your account,\u201d he says. \u201cThat\u2019s a big clue about how they feel about your personal information.\u201d<\/p>\n

People also need to sometimes take a pass on convenience in the name of online security.<\/p>\n

Many consumers like it when e-commerce sites have their credit card and other information on file, or when Web browsers automatically fill in forms with their name, address and other details, says Peter Tyrrell, chief operating officer of the data security firm Digital Guardian. Meanwhile, worries about data theft and loss have prompted companies to back up important information in multiple places.<\/p>\n

But both practices increase the likelihood that information could be leaked or shared. And it means that even when a person thinks that their information has been permanently deleted, chances are there are still copies floating around somewhere.<\/p>\n

\u201cAshley Madison is a company with a service that\u2019s completely predicated on privacy,\u201d Tyrrell says, adding that that characteristic sets it apart from many traditional e-commerce sites such as retailers.<\/p>\n

\u201cHere the capital, so to speak, isn\u2019t a credit card or consumer goods. The capital is personal information that if released could be ruinous personally, and financially too.<\/p>\n

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\u201d<\/p>\n

Breaches, whether they be at a major retailer such as Target Corp., a health insurance company such as Anthem Inc., or Ashley Madison, have become so common that people should give some serious thought before putting personal information online, says Caleb Barlow, a vice president at IBM’s security division.<\/p>\n

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<\/p>\n

And while Social Security numbers weren\u2019t involved Ashley Madison hack, people should be especially wary of using them as a backup password to access online information, given the potentially disastrous consequences that could result if they’re intercepted, he says.<\/p>\n

\u201cWhy are we using Social Security Numbers for both identification and access?\u201d he questions. \u201cAny data that can never be changed can be used for identity, but should never be used for access.\u201d<\/p>\n

And no matter how legitimate a company or website may be, people need to be aware that they\u2019re rolling the dice every time they hand over personal information.<\/p>\n

Scott Vernick, partner and head of the data security and privacy practice at the law firm Fox Rothschild LLP, says consumers have the right to expect a certain level of online security, depending on the industry standards of the company they\u2019re dealing with.<\/p>\n

\u201cBut those expectations have to be muted by the knowledge that they\u2019re always taking a risk, whether they\u2019re ordering from Amazon Prime or from Ashley Madison,\u201d Vernick says.<\/p>\n","protected":false},"excerpt":{"rendered":"

NEW YORK \u2013 The Ashley Madison hack is a big reminder to all Web users: If you submit private data …<\/p>\n","protected":false},"author":33,"featured_media":59840,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[35],"class_list":["post-59839","post","type-post","status-publish","format-standard","has-post-thumbnail","category-technology","tag-original","mauthors-bree-fowler","mauthors-the-associated-press"],"_links":{"self":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/posts\/59839","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/comments?post=59839"}],"version-history":[{"count":1,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/posts\/59839\/revisions"}],"predecessor-version":[{"id":280772,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/posts\/59839\/revisions\/280772"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/media\/59840"}],"wp:attachment":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/media?parent=59839"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/categories?post=59839"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/tags?post=59839"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}