{"id":170282,"date":"2018-07-10T22:00:40","date_gmt":"2018-07-11T02:00:40","guid":{"rendered":"https:\/\/canadianinquirer.net\/v1\/?p=170282"},"modified":"2018-07-10T22:00:40","modified_gmt":"2018-07-11T02:00:40","slug":"bombardier-exec-apologizes-to-ttc-over-delivery-of-89-faulty-streetcars","status":"publish","type":"post","link":"https:\/\/canadianinquirer.net\/v1\/2018\/07\/10\/bombardier-exec-apologizes-to-ttc-over-delivery-of-89-faulty-streetcars\/","title":{"rendered":"Bombardier exec apologizes to TTC over delivery of 89 faulty streetcars"},"content":{"rendered":"
\"\u201cWe<\/a>
\u201cWe understand and share the disappointment of the mayor, the board and the TTC riders. We truly apologize,\u201d said Benoit Brossoit. (Photo: Bombardier Transportation\/Facebook<\/a>)<\/figcaption><\/figure>\n

TORONTO \u2014 The president of Bombardier Transportation made his first appearance at Toronto’s transit commission board meeting on Tuesday and apologized for the latest problems with the streetcars his company delivered to the city.<\/p>\n

\u201cWe understand and share the disappointment of the mayor, the board and the TTC riders. We truly apologize,\u201d said Benoit Brossoit.<\/p>\n

The transit authority said last week that the first 67 of 89 streetcars would be sent back for preventative repairs due to a welding issue.<\/p>\n

Although the majority of streetcars will be sent back to Bombardier’s Welding Centre of Excellence in La Pocatiere, Que., Brossoit said the issue poses no safety risk to riders and staff members taking the TTC streetcars.<\/p>\n

\u201cBombardier is Canadian and we are committed to Ontario,\u201d said Brossoit, adding that all measures had been taken to fix this production issue.<\/p>\n

To minimize the effect on service, only three or four cars will be repaired at a time. The shipping and repairs of the cars should take 19 weeks to be completed.<\/p>\n

All 67 streetcars are scheduled to be fixed by 2022.<\/p>\n

The problem was identified by Bombardier 18 months ago and involves work completed in Mexico.<\/p>\n

Bombardier’s chief operating officer David Van der Wee told the board that the level of complexity of building the TTC streetcars was higher than expected. He assured the board that the root causes of the issue have been corrected and that the entire cost of the repairs will be covered by Bombardier.<\/p>\n

\u201cWhen narrowing down the issue to 67 cars, I want to highlight that we work with very conservative assumptions, always to be on the safe side of things,\u201d he said.<\/p>\n

Programs like this are complex and full of challenges, said Brossoit.<\/p>\n

\u201cOur commitment is to deliver on our promises, but, also to make it right when situation like this occur,\u201d he said.<\/p>\n

\u201cBombardier stands by its product. Always, no compromise,\u201d he added.<\/p>\n

The delays and recent production issues in the $1-billion order has caused frustration on the part of the board members, the TTC riders and the mayor.<\/p>\n

TTC Chair Josh Colle said the streetcars were needed as soon as possible to serve passengers and replace the older ones.<\/p>\n

\u201cI strongly recommend you take a ride on some of those crowded, leaky, beasts of streetcars that are serving our passengers right now,\u201d he told them.<\/p>\n

TTC board member Rick Byers asked the president of Bombardier whether he should be trusted when telling the board that no more delays are expected.<\/p>\n

Byers said it had been an \u201cunbelievably frustrating experience for the people in this commission, but more importantly for the riders.\u201d<\/p>\n

\u201cFor us to have had to defend you, as I have had to do, it has been difficult,\u201d he said.<\/p>\n

Brossoit reassured the board that despite the repeated delays and recent production problems, the streetcars were his main focus and have been so since he started on the job.<\/p>\n

He said the cars would be delivered on time.<\/p>\n

\u201cWe are fully committed to the overall delivery of the 204 cars by the end of 2019. This means 77 more cars next year,\u201d said Brossoit.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

TORONTO \u2014 The president of Bombardier Transportation made his first appearance at Toronto’s transit commission board meeting on Tuesday and …<\/p>\n","protected":false},"author":33,"featured_media":170283,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[53037,46225,52738],"class_list":["post-170282","post","type-post","status-publish","format-standard","has-post-thumbnail","category-news-ca","tag-benoit-brossoit","tag-bombardier-transportation","tag-ttc","mauthors-gabriele-roy","mauthors-the-canadian-press"],"_links":{"self":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/posts\/170282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/comments?post=170282"}],"version-history":[{"count":0,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/posts\/170282\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/media\/170283"}],"wp:attachment":[{"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/media?parent=170282"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/categories?post=170282"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/canadianinquirer.net\/v1\/wp-json\/wp\/v2\/tags?post=170282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}