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CTA publishes Inquiry Officer’s report into complaints that airlines did not respect communications obligations under the Air Passenger Protection Regulations

The Canadian Transportation Agency (CTA) today published the Inquiry Officer’s report on hundreds of complaints from air passengers alleging that airlines did …

Baggage Liability Limits Increase for Air Travellers

Starting December 28, 2019, limits of liability of the Montreal Convention will increase. Based on this rise, air passengers who travel internationally …

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