MANILA – To further maximize contactless transactions and minimize physical contact, local carrier Cebu Pacific (CEB) plans to put up self-bag tag kiosks at other Philippine airports where it operates, an executive said on Thursday.
“As of now, these kiosks are only available in NAIA T3 (Ninoy Aquino International Airport Terminal 3). We plan to make these available to other stations as well once operations normalize,” Candice Iyog, vice president for CEB’s Marketing and Customer Experience, told the Philippine News Agency.
“There is no timeline yet, but it is in the pipeline, (to be deployed in) other Philippine airports (where) CEB operates flights,” she added.
Currently, CEB only operates out of Manila via NAIA Terminal 3.
Iyog said the carrier deployed 21 self-bag tag kiosks at NAIA Terminal 3 last September 29.
“Tagging will be done by the passengers, then bag drop will be at the counters,” she said.
The kiosk minimizes physical contact between the passengers and the airline staff. It also lessens the queue time for them.
Online check-in from seven days to one hour prior to flight schedule is also required.
Meanwhile, to use the kiosk, passengers may scan their boarding passes to activate it, and follow the instructions on the screen. Attach the printed tags on their bags, then head to the designated counters to deposit their luggage.
Health and safety measures have been among the priorities of local airlines during the pandemic.
Another low-cost carrier, AirAsia, for instance, has recently upgraded its check-in process.
AirAsia’s guests may check-in online and receive a QR code that they can scan on the self-check-in kiosks at the airport.
The boarding pass and luggage tag would automatically print after scanning the QR code, without the need to touch the self-check-in kiosk’s screen.