Newly launched e-PhilHealth makes data access easier to members

FILE: BUSINESS UNUSUAL. Philippine Health Insurance Corp. transactions go through the manual process, like in this branch in Mother Ignacia Avenue, Quezon City, on Tuesday (Sept. 26, 2023), four days after its system was attacked by the Medusa ransomware. The cyberhackers are reportedly demanding USD300,000 or about PHP17 million to decrypt the files, but the state health insurer said it won’t pay. (PNA photo by Joan Bondoc)

By Ma. Teresa Montemayor, Philippine News Agency

MANILA – The Philippine Health Insurance Corporation (PhilHealth) on Tuesday launched its digital platform to improve delivery of universal health care to Filipinos.

In his speech at the ceremonial launch of e-PhilHealth, PhilHealth president and chief executive officer Emmanuel Ledesma said the platform is part of the directive of President Ferdinand R. Marcos Jr. in his State of the Nation Address last year to expedite digitalization efforts.

“Our integration to the eGov (PH) app is a testament to our commitment to delivering strategic nationwide digitalization. This integration is not just about technology, it is about transforming lives by enhancing the ease of access to government services provided by these current agencies,” he said.

The e-PhilHealth platform centralizes clinical information, streamlines processes and enhances efficiency for all users.

Department of Information and Communications Technology Secretary Ivan John Uy said the enhancements provide secure and user-friendly government services.

“With these new features, PhilHealth members can now effortlessly access new membership portal which includes their profile, contributions, beneficiaries and even claims history. They can also register now in any Konsulta package provider and apply for new membership,” he said.

He added PhilHealth is transitioning from its legacy databases to the new national health data repository, which incorporates advanced security features such as integration with the digital national ID, enhancing the security of identity verification.